A key priority of The Government is supporting health and care systems to ‘level-up’ their digital maturity and ensure they have a core level of infrastructure, digitisation and skills. EPRs remain the key foundation system for digitising healthcare delivery. The Frontline Digitisation programme, was developed to support NHS Trusts reach that core level of digitisation, aligned to their ICS digital strategy. EPR’s enable organisations to change the way they operate by centralising patient information, improving clinical safety and encouraging effective communication among healthcare providers.
EPRs that deliver transformational change are those that are approached, not as an IT programme but as a change and transformation programme. Every implementation involves behaviour change and process change.
We will work with you to prepare your Trust to; go-live safely and on time, equip your staff to live and thrive with new ways of working and create the conditions to enable you to realise benefits.
End-to-end support for your EPR transformation programme
There are several stages to consider for your programme and our services have been developed to provide support and ensure success at every stage.
Our EPR experts provide:
Tailored End-to-End Solutions: We assess your unique needs, evaluating and then optimising your current system or guiding a seamless transition to a new platform.
Expertise at Every Step: Develop your strategy, navigate cost evaluations, board approvals, ready your organisation and more with experienced EPR experts at your side.
Continuous Support: Go-live isn't the end, it's just the beginning. With our expert support, we will help you get the most out of your EPR for the benefit of everyone.
Chief Digital Information Officer (CDIO) for Health and Social Care in Northern Ireland, encompass Epic Programme
"Together, Tegria and Cloud21 have proven experience of working with our EPR supplier, which has been extremely valuable to bring into the mix. We've seen a well co-ordinated and high-quality response, and without them, we wouldn't have been able to move the programme to where it is today"
Our EPR Services
End-to-end support for your EPR transformation programme, we have successfully supported delivery of multiple systems including Oracle Health, Epic, SystemC Graphnet, Meditech systems and Altera.
System Services
We can help you to maximise the benefits and minimise the risks as you move your clinical care delivery and operational services between systems.
Maintain clinical safety best practice
Ready your entire organisation for change
Maximise and improve data quality
Create the conditions to realise the benefits
Our expertise:
Strategic consultancy: board advisory, organisational readiness, digital and data strategy development and business cases, EPR convergence and digital maturity assessment.
System readiness: Organisational readiness, Infrastructure readiness, cyber readiness, protection and recovery, data quality assessment, Reporting gap analysis, Clinical Leadership role definition and development, Digital Clinical Risk Management Guidance / Consultancy / Advisory, Governance and programme management, Information governance and resource planning.
Initiation and deployment: System implementation and adoption, Programme and project management, System integration and interoperability, Data migration, Change management, Communication and stakeholder engagement, Clinical safety guidance and assurance, Training consulting and staff readiness, cutover planning
Go-Live and Stabilisation: Dress Rehearsal, Go-live logistics and planning, Stabilisation, Benefits realisation management and reporting, Systems optimisation and user experience, Reporting gap analysis, System utilisation analysis and reporting and monitoring user compliance data
The Cloud21 team has created a series of blogs around the common expectations that people often hold at the outset of an EPR programme. They discuss the realities that are often experienced but too rarely planned for during this process, so that those just embarking on their EPR journey can plan more confidently for success.
"Knowledgeable and approachable personnel. Have provided the organisation with sound advice and support. Most 3rd party consultancy's that STH has used have, in my view, not provided value for money, whereas I really feel that we have had VFM from C21. Support has been invaluable and we could not have got through the procurement without it."
System Optimisation
We can help you to optimise your digital system capabilities, workflows and system and data integrations. This includes:
Evaluation and assessment, optimisation strategy, reporting gap analysis, workflow analysis and optimisation, clinical and operational engagement, change management and communication, system process and integration.
Maximise system benefits for all staff
Optimise workflows
Develop your transformation capacity
Leverage new system functionality
Why Cloud21?
Via the NHS Frontline Digitisation Support Offer we’ve helped 68 trusts ready themselves for their EPR transformation. Our healthcare-focused consultants offer skills and experience across clinical, technical and NHS operations providing seamless continuity of service across the EPR transformation lifecycle.
The guidance we provide is based on our lived experiences across many EPR programmes including:
Sheffield Teaching Hospitals NHS Foundation Trust – Oracle Health, Medway NHS Foundation Trust – Altera, HSCNI – Epic, Guys and St Thomas’ NHS Foundation Trust – Epic, Buckinghamshire Healthcare NHS Trust – System C Graphnet, Norfolk and Norwich University Hospitals NHS – MEDITECH (new), Great Ormond Street Hospitals NHS Foundation Trust – Epic, Children’s Health Ireland – Epic, Insel Gruppe – Epic
EPR Programme Manager, Wye Valley NHS Trust
"Reflecting on the EPR Programme, there have been a few decisions which were unquestionably sound. Partnering with Cloud21 was one of those. The service and counsel we have received, has been first rate."
