We are motivated by solving problems to make the delivery of care better.

The key to our success is due to building the right teams and empowering them to do what they do best. It takes curious and courageous individuals who work openly together and who share a commitment to deliver on our promises to clients.

If you are excited by technology and want to see it make a difference to staff, patients and citizens in the health and social care system then Cloud21 is the right place for you.

Current vacancies

We take great pride in the work we do and achievements we have had with our clients over the last few years. This has resulted in the continued growth of Cloud21 into 2021 and a number of opportunities have opened up to join our brilliant team! This next phase of growth is really exciting as we need to recruit across all specialisms to support both our clients and our teams delivering services.

Follow our Linkedin and Twitter accounts for updates and keep an eye on this page as new roles are added frequently!

You will be part of the organisation in UK that specialises in data. We understand how data and information generated by one solution could be made available and be used by other solutions in meaningful ways. What we do ensures health and care professionals have the right information in their hands at the point of care.

Job Type: Full-time

Salary: £Neg depending on experience

Operating within the Healthcare industry, our clients rely on strong and robust interfaces to exchange clinical data between their various systems, every day, 24 hours a day. As a member of our Systems Integration team, you will be required to investigate, analyse, and document existing interface configurations with a high level of detail and accuracy.

You will be familiar with following published system interface specifications to design and scope new interface requirements and produce effective documentation of interfaces.

Key Responsibilities:

  • Review and document existing and to-be integration workflows.
  • Be able to identify and discuss behaviours and challenges of existing configurations with peers.
  • Able to review, understand and feedback on work packages/technical and functional specifications for the projects.
  • Understand and use provided reusable frameworks and processes to enable various interoperability streams.
  • Support the implementation and configuration of integration solutions using the client-specific interoperability platform.
  • Have an understanding of different interoperability and integration methods. This could include SOA and microservices.
  • Working effectively with business stakeholders, 3rd party suppliers and offshore development teams.
  • Be an active member of the project lifecycle, through delivery to support.

Technical Skills:

  • 1-3 years working with Mirth Connect/NextGen Connect integration tools would be highly desirable, however experience with other platforms would be considered.
  • Working knowledge of common interface messages and languages which could include HL7 (Version 2, Version 3 and CDA), FHIR, EDI.
  • Use of database interaction within an integration scope.
  • Exposure to the use of enterprise database technologies such as MySql, MS SQL, Oracle, Postgres etc
  • Good understanding of network protocols covering, but not limited to: HTTP, M(L)LP, SSL, TSL, SMTP, SFTP etc.
  • Demonstrate a working knowledge using Windows Batch Files, Web Services SOAP, REST etc, and the pros/cons each offers.
  • Working experience of UNIX and Windows in a software installation and basic management context.
  • Experience with scripting technologies such as Javascript, Python etc
  • Exposure to programming in DotNet, C++, or Java

Desirables:

Any knowledge of the following would be highly beneficial.

  • Java EE Technologies; EJB, JPA, JTA, JMS, CDI
  • Entity Framework experience
  • Docker / AWS / Azure / GCP
  • NoSQL databases
  • In-memory data grid technology
  • Web Technologies (e.g. JavaScript, HTML / CSS, Ajax, Websockets)
  • Git, Maven

Personal Attributes:

  • Excellent attention to detail.
  • Excellent communication and written skills.
  • Self-motivated and supportive of team working, including working with other teams (in particular, deployment and support).
  • Keen to learn new skills and technologies.
  • Enjoys applying lateral thinking.

Experience / Education:

  • Minimum of 1 years’ relevant experience within healthcare or public sector IT, or 3 years outside of healthcare or public sector IT.
  • Ideally, you should also have a Graduate or Postgraduate Technical or science degree with final grade of 1st or 2:1 from a reputable university, although excellent demonstrable experience will be accepted.

If you have questions or would like to apply please contact:

Recruitment lead, Amy Noon at recruitment@cloud21.net.

You will be part of the organisation in UK that is driven to improve and protect the IT infrastructure our health and care services depend on through a portfolio of specialist managed services. We focus on making IT work for our clients so they can concentrate on their core business.

Job type: Full Time

Salary: £55,000 – £60,000

Candidates will be able to demonstrate a proven history in the following key areas:

  • Designing and working with multiple areas of infrastructure.
  • Hands-on experience of working with Server and Desktop devices.
  • Meeting vendor known documentation and best practices while also introducing your own “learnt methodologies”
    managing your own workload and projects across multiple clients.
  • Liaising with 3rd-party organisations and internal teams to ensure defined service levels are met and that our clients benefit from high quality services.
  • Mentoring/supporting junior members of the team.
  • Forward-thinking strategizing mentality while being able to openly critique proposed designs, both others and your own.

Requirements

  • Excellent knowledge of building platforms using Microsoft products and technologies:
    • Windows Server and Client operating systems
    • Active Directory
      • FSMO role placement
      • Multi-site topologies
      • Multi-domain trust relationships
        • Domain Name System
        • Dynamic Host Configuration Protocol
        • Group Policy
  • Excellent knowledge of Hypervisors, both standalone and clustered:
    • Hyper-V
    • VMware
  • Excellent knowledge of various Enterprise Storage technologies:
    • Storage Area Networks
    • Network Attached Storage
    • Direct Attached Storage
    • Fibre Channel and iSCSI
    • Storage traffic load-balancing such as MPIO
    • Storage Pools/Volumes, LUNs, LUN mapping
    • Storage Replication
  • Excellent knowledge of backup technologies and process:
    • Veeam
    • Commvault
    • Veritas Backup Exec
    • Arcserve
    • Backup sets, rotation and retention
  • Excellent attention to detail:
    • System architecture.
    • Documentation.
    • Capturing existing system designs and processes and putting those into written form to be able to make recommendations.
    • Understanding new system requirements and putting those into proposed designs.

Desirables:

  • Previous experience of working for or within the NHS, or working for an IT managed services provider or consultancy.
    Working knowledge of System Monitoring technologies:

    • SolarWinds
    • Operations Manager
    • WhatsUp Gold
    • Working knowledge of Database systems (technical design and implementation rather than DBA)
    • Working knowledge of Cloud technologies:
      • Azure
      • Amazon Web Services
      • Google Cloud Platform
      • Working knowledge of other Server applications and technologies:
        • System Center Suite
        • Roaming profiles and folder redirection
        • Offline files
        • Distributed file systems
  • Working knowledge of networking technologies:
    • Wide area networking
    • Local area networking
    • Wireless networking
    • Virtual local area networking

Personal Attributes:

  • Must display a high level of organisational skill whilst under pressure.
  • Must be assertive and confident when dealing with people, both internally and externally.
  • Must have excellent customer-facing skills and enjoy telephone interaction.
  • Must have high attention to detail and be able to follow a published procedure consistently or making recommendations where appropriate.
  • Demonstrate an ability to multi-task.

Due to the location of our customer sites, use of own car for travel is an essential part of this role.

To apply for this role or to ask questions please contact:

Recruitment lead, Amy Noon at recruitment@cloud21.net.

Job Type: Full Time

Salary: £DOE

The ideal candidate will have hands-on experience working with server and desktop devices. Key areas for the role are in server management and patching policies and schedules (any relevant certifications will be advantageous).

The successful candidate will manage their own workload and projects across multiple clients as well as deal with third party organisations and internal teams to ensure defined service levels are met and that our clients benefit from high quality services.

Requirements:

  • Knowledge and understanding of Microsoft products and technologies – Active Directory / Group Policy / Server/Client OS.
  • Knowledge and administration of patch management technologies (one or more of SCCM (preferred)/WSUS/MDT, SolarWinds, ManageEngine), including:
    • Packaging of applications
    • Packaging of driver and BIOS updates
    • Task Sequences
    • Hardware profiles
    • Group-based collections
    • Remediation of failed deployments
    • Willingness to work to client maintenance windows (which will include out of hours as an when required)

Desirables:

  • Previous experience of working for or within the NHS.
  • Microsoft Server applications (System Center).
  • Cloud services (Azure, AWS).
  • Security technologies (Qualys, Splunk, Rapid7, SolarWinds, Darktrace, Sophos).

Personal Attributes:

  • Must display a high level of organisational skill whilst under pressure.
  • Must be assertive and confident when dealing with people, both internally and externally.
  • Must have excellent customer-facing skills and enjoy telephone interaction.
  • Must have high attention to detail and be able to follow a published procedure consistently or making recommendations where appropriate.
  • Demonstrate an ability to multi-task.

Due to the location of our customer sites, use of own car for travel is an essential part of this role.

To apply for this role or to ask questions please contact:

Recruitment lead, Amy Noon at recruitment@cloud21.net.

Job Type: Full Time

Salary: £28,000 DOE

The person we are looking for has the skills to manage their own workload and projects across multiple clients.  You will also work with third parties to ensure defined service levels are met and make sure that our clients continue to benefit from high quality services.

It would be advantageous, although not essential, if you have worked in or delivered IT services within the education and health sectors. This is a fantastic opportunity to develop a long-term career with a dynamic and innovative company.

Requirements:

  • Good communication and listening skills. Ability to work within a team, demonstrate initiative, good customer service skills
  • Must be able to interpret and analyse issues, and communicate them effectively identifying/implementing resolutions to diverse problems
  • Good understanding of Microsoft Office tools
  • Understanding of SLAs
  • Providing 1st line technical support to customers – taking enquiries by phone
  • Using helpdesk software to log calls with descriptions of issues, progress and solutions
  • Escalating to a more experienced team member if the problem is more complex

Desirables:

  • ITIL qualification
  • Exposure to server applications
  • Exposure to cloud technologies

Experience:

  • Already have or are working towards a computing qualification
  • Good communication and listening skills
  • Ability to work within a team, demonstrate initiative
  • Must be able to interpret and analyse issues, and communicate them effectively identifying/implementing resolutions to diverse problems

 Personal Attributes:

  • Must display a high level of organisational skill whilst under pressure
  • Must be assertive and confident when dealing with people both internally and externally
  • Must have excellent customer-facing skills and enjoy telephone interaction
  • Must have high attention to detail and be able to follow a published procedure consistently
  • Demonstrate an ability to multi-task

Due to the location of our customer sites, use of own car for travel is an essential part of this role.

To apply for this role or to ask questions please contact:

Recruitment lead, Amy Noon at recruitment@cloud21.net.

You will be part of the organisation in UK that enables our teams to consistently deliver the best possible service to our clients. This team plays an important role in ensuring that our people and clients have a positive experience when working with us.

Job Type: Full Time

Salary: £20,000 – £22,000 plus commission

Location: King’s Hill, West Malling, Kent

We are looking for a Resourcer to join our growing recruitment team with the ability to effectively resource for a high number of roles and manage your time effectively.  The ideal candidate will have experience in a fast-paced resourcing position preferably in the IT industry.

You will be required to resource to a diverse range of roles including project managers, IT specialists, IT desktop engineers, back-office support staff, sales, and anything in between.  These could be either permanent internal resources, associate external resources to cover a client site (we have many associates on our books), or a mixture of the two.

This presents a tremendous opportunity to show off your resourcing skills but will also mean you will have to work to very tight deadlines.

To apply for this role or to ask questions please contact:

Recruitment lead, Amy Noon at recruitment@cloud21.net.

x-tention International is the global development arm for x-tention group a leading healthcare services and software company (https://x-tention.com/en) headquartered in Austria and with offices in Germany, Switzerland, UK and USA. In the UK x-tention International is the parent company of Cloud21 which delivers the x-tention services for this market.

Job Type: Full Time

Salary: £DOE

Location: The Echo, Bournemouth, BH1 1BZ

The role is based in the x-tention International team but with close working to the Cloud21 team.

As part of our growth plans, x-tention International is building a new team to work on healthcare data integration, interoperability and AI. This is an exciting time to join our rapidly expanding company offering opportunities for career progression, training and the chance to shape the future of the integration product portfolio.

Operating within the Healthcare industry, our clients rely on strong and robust interfaces to exchange clinical data between their various systems, every day, 24 hours a day. As a member of our Systems Integration team, you will be required to investigate, analyse, configure and document interface configurations with a high level of detail and accuracy.

You will be familiar with following published system interface specifications to design and scope new interface requirements and produce effective documentation of interfaces. You’ll be working with colleagues from the UK and across Europe for clients around the World.

This is a unique opportunity for an ambitious system engineer who is looking to build on their experience and be trained to the next level across a broad range of healthcare applications.

Whilst healthcare experience would be useful it isn’t key – a willingness to learn is.

Key Responsibilities:

  • Assist with the implementation and customisation of one or more products in our software portfolio.
  • Support and improve existing installations and configurations.
  • Review and document existing and to-be integration workflows.
  • Understand and use provided reusable frameworks and processes to enable various interoperability streams.
  • Support the implementation and configuration of integration solutions using the client-specific interoperability platforms.
  • Occasional out-of-hours support.
  • Be an active member of the project lifecycle, through delivery to support.

x-tention is looking for a person who is seeking an opportunity to grow and learn within a creative company, able to work in a challenging environment.

x-tention will look for the individual who has the skills and knowledge to bring about improvement in the quality of product integration processes, learn the wider product portfolio and be a valuable member of the team.

Essential skills and experience must include:

  • Basic knowledge of Java backend development (core competency covering all aspects of programming, such as OO-design methodology, version control, automated testing, etc.).
  • Knowledge of APIs and automated exchanging of data over the Internet.
  • An understanding of data formats such as XML/XSLT, JSON, etc.
  • Exposure to the use of an enterprise database technology, such as MySQL, MS SQL, Oracle, PostgreSQL, etc.
  • Demonstrate a basic knowledge of Web Services (SOAP/REST).
  • One year’s systems integration experience or exposure to related technologies (APIs, protocols, data exchange, etc.).
  • Working experience of Windows (preferably) or Unix in a software installation and basic administration context.
  • Background in the high-tech industry, with at least one year of hands-on experience in systems and preferably development experience.
  • Experience working as a part of a growing, dynamic organisation, and a willingness to adapt accordingly.

Desirable skills may include:

  • Some exposure to DevOps/cloud/containerisation would be a bonus.
  • Any knowledge of health care and common standards (HL7v3, FHIR, CDA, DICOM, IHE, PACS, Emis/TPP, etc.).
  • Some experience in delivering technology services and products in a health and NHS environment.
  • Ideally, you should also have a Graduate or Postgraduate technical or science degree with final grade of 1st or 2:1, although excellent demonstrable experience will be accepted.
  • At least one year of experience in system engineering.

To apply for this role or to ask questions please contact:

Recruitment lead, Amy Noon at recruitment@cloud21.net.

Getting to know Cloud21

>> One of the key roles we play is to encourage you to step outside of your box to gain different perspectives.

It enables you to see different things and bring that back into what you and the team are focusing on. If this generates new ideas, we have confidence in you to take charge and develop your idea, with our support to guide you.

You will always be learning. We’ve got a saying that we use quite a lot internally which is, ‘see one, do one, teach one’. The aim of that is we will show you how to do it once, then you can do it yourself once and next time you can show somebody else how to do it so that everybody is learning.

>> One of the biggest rewards for us is enabling individuals to grow

The biggest satisfaction we feel is seeing people who may have been pigeon-holed previously, move into a different role and excel at something completely different. Investing in people and enabling them to grow is the biggest reward we can get.

>> Our culture is key

Our reputation is important to us and we recognise that protecting our ethos and culture will ensure we continue to succeed in the future.

  • We do not work in silos, nor is our hierarchy traditional. We believe openness leads to better collaboration and enables us to better support one other.
  • We value courage because it allows us to make difficult decisions. It pushes us to challenge the status quo, to strive to find a better way.
  • We encourage you to be curious. Curiosity leads to discovery. Being curious enables us to solve problems in new ways. It promotes open mindedness and values diverse perspectives.

>> What we offer

Whilst it’s important to us that you are in a role that plays to your strengths and fulfills your own personal ambitions, we also continuously strive to provide a rewarding work environment. This is something we always review and invite feedback on what we can do better. We provide:

  • A professional workplace with fantastic colleagues, who also have fun at work.
  • Flexible working options, we always strive to accommodate your needs when we can.
  • A work environment where your voice will be heard and where your efforts make a difference.
  • An international environment with the opportunity to work in, or with, other countries and cultures.
  • Enhanced pension, private healthcare, life assurance, ride to work scheme, training and company events.

To learn more about working with us and to see if Cloud21 is a good fit for you please get in touch for an informal chat

Contact us