Our tech team specialises in driving organisational productivity and efficiencies through the implementation of innovative, cost-effective, scalable and secure technical solutions.

Whether providing IT consultancy to better define and eradicate technical issues, improving the security of IT systems to reduce the risk of cyberattack or data breach, offering front line remote service desk support to users, or managing IT infrastructure as part of a comprehensive, holistic IT management programme, our suite of services can be adapted and personalised to meet the needs of any health and social care organisation.

In short, we concentrate on making your IT work for you, so you can concentrate on your core business.

“Cloud21 consistently go above and beyond whatever work is being undertaken. You are exceptionally helpful and can be trusted both in terms of actual work and advice. Working with you never feels like working with a supplier – you’re just part of the team.”

Maidstone and Tunbridge Wells NHS Trust

Our Services

IT systems and technologies represent the engine room of the modern business. Organisational efficiencies are driven by faster, smarter software solutions; communication between sites, departments, customers and suppliers is streamlined and improved by better technological links; sales growth, business development and the ability to differentiate your offering from your competitors’ is often rooted in the way you have used the systems available to your advantage.

IT provides the answer to most organisational questions, but with the myriad of technologies now available, identifying the right solution for your specific issue or business objective is never easy. What’s more, selecting the wrong solution can be costly – in terms of both time and budget. This is where our consultancy services can help you.

Whilst IT infrastructure facilitates, enables, streamlines and innovates, it is unlikely to be your core business. By dedicating internal resource to IT strategy, management and support, you not only run the risk of detracting from your key focus but you also limit the expertise and knowledgebase that you have available to drive organisational change and business development.

At Cloud21, we concentrate on your IT infrastructure so you can concentrate on your core business. Our managed service portfolio will ensure that your systems and hardware enable your organisation’s processes rather than restrict or inhibit them. Our UK-based service desk will act as an embedded department within your own organisation, so your IT provision feels completely joined-up and seamless to the end user. Our infrastructure management will ensure that the technologies utilised are scalable and meet the current and evolving needs of your business, while our IT security provision will identify and minimise areas of vulnerability and risk.

How we support your organisation is completely up to you.  We can:

The successful management of the IT infrastructure within an organisation represents a significant challenge. Limited resources, strict budget constraints, varying user requirements and changing or updating systems combine to create a difficult landscape of constantly shifting expectations and strategic business needs.

With the emergence of services such as cloud computing, virtualisation and hyper convergence, there are a wealth of technologies now available that can help your organisations infrastructure meet the demands that are being placed upon it. Whether a complementary resource to your own IT team or a fully-outsourced solutions, we will support and develop your IT environment, providing the technology, processes and people that you need to achieve efficiency, cost-savings and other strategic objectives.

As part of our infrastructure services, upon contract, we will first analyse the current IT infrastructure in place, and from there we will make recommendations to improve it, while maintaining the budgetary constraints. Once we have come to an agreement, we will implement the solution in such a way as to fit your business objectives, and increase cost savings, and efficiencies.

While a pragmatic, cost-effective and streamlined approach to IT is important to all organisations, to the NHS and healthcare providers in particular, it is absolutely vital. Legacy infrastructure combined with restrictive budgets, multi-site operations and a variety of contrasting end-user requirements means that a deep understanding of clinical IT needs is key to providing effective support.

This is where we can help. Our technical and consultative solutions are specifically designed to complement the knowledge of your own internal IT team or department, with collaboration and open communication essential to our approach. We will work within the budgetary and organisational parameters particular to your trust to find the most pragmatic and cost-effective solution to meet your exact needs. So whether your objective is to improve security or compliance, to optimise system speed and performance for an enhanced end-user experience, to overhaul or maintain your IT infrastructure, or to review licencing, software or strategy, we have the expertise to help.

“Good local knowledge of the NHS, knowledgeable staff and technical assurance.”

Medway NHS Foundation Trust

Accreditations and Memberships

Wherever you are on your digital journey, we are here to help.

Contact us