The person we are looking for has the skills to manage their own workload and projects across multiple clients. You will also work with third parties to ensure defined service levels are met and make sure that our clients continue to benefit from high quality services.
It would be advantageous, although not essential, if you have worked in or delivered IT services within the education and health sectors. This is a fantastic opportunity to develop a long-term career with a dynamic and innovative company.
The ideal candidate will have hands-on experience working with hardware; troubleshooting and hardware support experience with desktop and mobile devices. You will also be familiar with ITIL and have a qualification in IT information systems and/or 2-4 years equivalent work experience. Certifications in networking, Microsoft, ITIL, are desirable but not essential.
For a full job description or to discuss this role please contact:
Resource Manager, firstname.lastname@example.org
Director of Technical Services, email@example.com