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It’s a really exciting time for us here at Cloud21, as we focus on providing services and solutions to the healthcare sector. We take great pride in the work we do and achievements we have had with our customers over the last few years. This has resulted in the continued growth of Cloud21 into 2021 and a number of opportunities have opened up to join our brilliant team!

Current vacancies

We are looking for an ambitious, passionate, and motivated candidate to join our Technical Services Team. Our rapidly expanding company offers opportunities for career progression, training and the chance to shape the future of the company’s managed services division.

Candidates will be able to demonstrate a proven history in the following key areas:

  • Managing a team of engineers to deliver successful outcomes
  • Broad knowledge of Infrastructure Technologies
  • Hands-on experience working with Server and Desktop devices
  • Troubleshooting both common and complex problems
  • Manage their own workload and projects across multiple clients
  • Liaising with 3rd-party organisations and internal teams to ensure defined service levels are met and that our clients benefit from high quality services
  • Willingness to work to client maintenance windows
  • Mentoring/supporting Infrastructure Teams
  • Managing KPIs to insure continued service uptime

Personal Attributes:

  • Must display a high level of organisational skill whilst under pressure
  • Must be assertive and confident when communicating with people, both internally and externally
  • Must have excellent customer-facing skills and enjoy telephone interaction
  • Must have high attention to detail and be able to follow a published procedure consistently or making recommendations where appropriate
  • Demonstrate an ability to multi-task

For the full job description please click here. For any questions please contact:

Resource Manager, Jody.goodwin@cloud21.net

Director of Technical Services, Mark.bishop@cloud21.net

You will have hands-on experience working with server and desktop devices. Key areas for the role are in server management and patching policies and schedules (any relevant certifications will be advantageous).

The successful candidate will manage their own workload and projects across multiple clients as well as deal with third party organisations and internal teams to ensure defined service levels are met and that our clients benefit from high quality services.

For a full job description or to discuss this role please contact:

Resource Manager, jody.goodwin@cloud21.net

Director of Technical Services, mark.bishop@cloud21.net

The person we are looking for has the skills to manage their own workload and projects across multiple clients.  You will also work with third parties to ensure defined service levels are met and make sure that our clients continue to benefit from high quality services.

It would be advantageous, although not essential, if you have worked in or delivered IT services within the education and health sectors. This is a fantastic opportunity to develop a long-term career with a dynamic and innovative company.

For a full job description or to discuss this role please contact:

Resource Manager, jody.goodwin@cloud21.net

Director of Technical Services, mark.bishop@cloud21.net

The person we are looking for has the skills to manage their own workload and projects across multiple clients.  You will also work with third parties to ensure defined service levels are met and make sure that our clients continue to benefit from high quality services.

It would be advantageous, although not essential, if you have worked in or delivered IT services within the education and health sectors. This is a fantastic opportunity to develop a long-term career with a dynamic and innovative company.

The ideal candidate will have hands-on experience working with hardware; troubleshooting and hardware support experience with desktop and mobile devices. You will also be familiar with ITIL and have a qualification in IT information systems and/or 2-4 years equivalent work experience. Certifications in networking, Microsoft, ITIL, are desirable but not essential.

For a full job description or to discuss this role please contact:

Resource Manager, jody.goodwin@cloud21.net

Director of Technical Services, mark.bishop@cloud21.net

Operating within the Healthcare industry, our clients rely on strong and robust interfaces to exchange clinical data between their various systems, every day, 24 hours a day. As a member of our Systems Integration team, you will be required to investigate, analyse, and document existing interface configurations with a high level of detail and accuracy.

You will be familiar with following published system interface specifications to design and scope new interface requirements and produce effective documentation of interfaces.

For a full job description or to discuss this role please contact:

Resource Manager, jody.goodwin@cloud21.net

Chief Development Officer, neil.taber@cloud21.net

As well as a competitive salary, there is also a great benefits package to offer, which includes:

  • On call allowance
  • Generous holiday per year
  • Professional qualification training
  • Life assurance
  • Private healthcare
  • Enhanced pension scheme
  • Discretionary company bonus
  • Free parking and refreshments

Due to the location of our customer sites, use of own car for travel is an essential part of these roles.

This is a fantastic opportunity to work for an established and expanding organisation that appreciates hard work and has a rewarding culture.