Health and social care organisations can now access the company’s automation services via the Crown Commercial Service’s Automation Marketplace Dynamic Purchasing System. The framework aims to help public sector organisations streamline processes and systems using automation technology.
The new agreement has been created in partnership with the Cabinet Office to replace its current Robotic Process Automation contract, which expires in August 2020.
The Automation Marketplace will enable public sector customers to use the latest technology to transform business processes with automated solutions that include some AI and machine learning services.
In the NHS, organisations use several electronic medical records systems which are often unable to effectively share information. Many have implemented workarounds to make IT systems fit existing environments and as a result the transfer of data from one system to another still heavily relies on manual processes.
Michael Beckett, managing director, Cloud21 said, ‘It is in response to this situation that health and social care organisations can start to realise the benefits of process automation. And when automation software is used in combination with AI, organisations can introduce much smarter ways of working.’
Through this framework, public bodies can now access the latest intelligent automation services – enabling them to benefit from a range of innovative technology solutions including business process optimisation, desktop automation, analytics, and much more.
Beckett continues, ‘Some NHS organisations have begun automating some processes to make them more efficient and cost effective. Yet there’s more that automation can help us achieve and we want to help health and social care organisations really get the most from their investment in this technology.’
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2018/19, CCS helped the public sector to achieve commercial benefits worth £945m – supporting world-class public services that offer best value for taxpayers.