Engagement Period June 2017 – July 2017

The Challenge

Cloud21 were invited to undertake a high-level review of the current Business Intelligence warehousing architecture and associated processes at Buckinghamshire Healthcare NHS Trust.

The review was triggered during a new initiative to expand the use of electronic media for outpatient appointment correspondence and reminders. The review was carried out through interviews with key data warehousing and reporting staff to reach an understanding of the current provision and capabilities.

The review provided an overview of the following areas:
• Data warehouse Extract-Transform-Load process
• Data warehouse architecture
• Reports delivery mechanisms
• Staff team competencies
• Future potential
Where appropriate, recommendations for improvement were outlined within the review.

The Approach

An Cloud21 Informatics Specialist visited the Trust for two days to interview key staff, assess existing processes and competencies, and understand current concerns. Copies of relevant documentation were sought and reviewed after the visit.

Cloud21’s extensive experience of health Informatics challenges and requirements allowed the review to focus on exploring potential areas of concern.

The review report was delivered to the Trust two weeks after the on- site visit.

Testimonial

“A comprehensive report that gives me the ability to start planning the future strategic direction! ”