Our Services

Cloud 21 has worked with clients of all sizes and sectors to develop service strategies at departments, hospital/trust to country-wide. The engagement model adopted is based upon gaining a comprehensive understanding of the short medium and long terms plans and objectives of our clients and assisting them in developing a living document that provides a roadmap that allows investments and benefits to be delivered. Please see our case studies for examples.
Cloud 21 has extensive experience in supporting our clients through all stages of the business case life cycle from the early Strategic Outline Case (SOC) through the Outline Business Case (OBC) through to the Full Business Case (FBC). We have worked on projects ranging from small departmental projects to £1b multi site programmes and country wide investments. We have experience of FT based and TDA based approaches with a range of models and tools to assist in the successful outcome of the case. The team have advanced analysis models and have worked to Treasury Green Book, OGC and more commercial ROI models. Please see our case studies for examples.
Cloud 21 has worked with clients to develop specifications across the broad spectrum of needs including:
• Electronic Health Records (EHR) / Electronic Patient Records (EPR)
• Patient Administrative Systems (PAS)
• Radiology Information Systems (RIS)
• Picture Archiving and Communication Systems (PACS)
• Vendor Neutral Archives (VNA)
• Pathology (LIMS)
• Pharmacy
• Theatres
• Maternity
• Electronic Document Management (EDM)
• Health Information Exchange (HIE)
• Order communications
• Electronic prescribing
• ER/A&E
• Nurse documentation
• E-forms

Please see our case studies for examples

The Cloud 21 team have managed procurements for our clients for over 10 years including full OJEU routes (including Competitive Dialogue and are fully appraised of the new regulations) through to frameworks and local SFI based models. We work with our clients local teams to ensure a smooth process that ensures the suppliers are robustly evaluated throughout the procurement cycle and the result meets the criteria agreed at the outset.
Cloud 21 assist clients in the final stages of the procurement process to ensure that the contract is completed to the satisfaction of the client (and the successful supplier) ensuring that the client’s interests are protected and any risks are fully evaluated and understood. This stage also includes the production of a contract summary and working with the local legal teams where required. Please see our case studies for examples
Cloud 21 has an extensive team of implementation specialists and as can either offer an entire team to provide a turn key solution or subject matter experts (SME) to support key parts of the process including:

• Programme managers (trained to MSP)
• Project managers (trained to PRINCE2)
• Change managers / analysts
• Business analysts
• Train managers / trainers
• Data migration
• Cut over managers

We have also undertaken implementation audits for other deployments to assure the success or make recommendations on areas to be considered.
Please see our case studies for examples

Cloud 21 has a dedicated integration team that work with our clients from initial design to full implementation. We are trained in:
• Orion Rhapsody
• Intersystems Ensemble
• Mule
• Mirth
• A member of HL7 and HIE
Cloud 21 can provide a turnkey training service for large scale implementations or specialised services to support any aspect of the training cycle including TNA.
Cloud 21 team assisted with the large scale HSCIC / PAC benefits review and have developed a set of models and approaches to undertaking whole life cycle of benefits from initial identification through to baseline, modelling and on-going monitoring and reporting.
Cloud 21 are pleased to announce a new service to assist our clients in managing their existing contracts to ensure the service levels are being delivered, that the contract is being met and where appropriate to assist in credit recovering and any Continuous Improvement Plans (CIP) delivery. See our specialist area on this.
Cloud 21 has a specialist technical team with comprehensive healthcare knowledge and experience with the ability to offer the following services;

• Infrastructure review and assessments covering
• Physical data centres
• Servers, including physical and virtual
• Cloud services
• Storage infrastructure
• Networks, including WAN, LAN and wireless
• Backups, including processes and strategies
• Structured cabling and more…
• Design services
• Risk assessments
• Process effectiveness
• Licensing support and compliancy
• Disaster recovery and business continuity planning
• Hardware depreciation and lifespan assessments
• Contract and SLA support including performance analysis
• Security and anti virus, support reviews

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Specialist Services

Social Care:
At Cloud21, we have brought together the best people in the Industry, and with over 20 years’ experience across this sector, our Practice ensures that Social Care values and improving outcomes are at the heart of what we do.

With the need to share information across a wide range of sectors and service areas, along with the aspirations of the digital platforms; Social Care is looking at innovative ways to deliver care and support and transform service delivery, using modern mobile applications and services.

Cloud21 have a proud track record of providing an innovative portfolio of professional services to both public & private healthcare sectors in the UK & internationally. Our mission, by developing close and professional relationships with clients is to fully ascertain the customer requirements and deliver quality outcomes.

We understand Healthcare from the grassroots up, speak the same language as our clients and have a unique understanding of the environment in which they work with Cloud21 providing interim management and consultancy services.

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If you would like more details or to discuss how we can help you please contact us via the following button

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